Private client proposalPrepared for Northbright Care PVT LTD
Regulatory Recovery Support Package Options
Initial 4-week Restriction Notice and Compliance Notice Recovery Period
Purpose and responsibility
The support packages are designed around the current Restriction Notice Removal Action Plan, the additional Ofsted Compliance Notices expected on 21 September 2026, the operation of provisions in both Portsmouth and Southampton, and the current management structure in which the Director also holds the Nominated Individual and Registered Service Manager functions.
Package comparison
Both options cover the same core regulatory recovery themes. The difference is the intensity of consultant input, sampling, site presence, drafting support and ability to revisit actions during the four-week period.
| Feature | Option 1 - Enhanced Support | Option 2 - Core Support |
|---|---|---|
| Consultancy input | 3 days per week | 2 days per week |
| Initial period | 4 weeks | 4 weeks |
| Total consultancy days | 12 days | 8 days |
| Fee excluding VAT | £9,000 | £6,000 |
| VAT at 20% | £1,800 | £1,200 |
| Total including VAT | £10,800 | £7,200 |
| Level of support | Higher-intensity regulatory recovery, more on-site presence, broader sampling and more hands-on QA. | Targeted regulatory recovery and QA, with greater reliance on Northbright completing operational actions between consultancy days. |
| Best suited to | Northbright wanting close external oversight during active enforcement and compliance activity. | Northbright with sufficient internal capacity to implement actions promptly and provide evidence for independent review. |
Enhanced Regulatory Recovery Support
12 consultancy days over four weeks, with 3 days per week. Greater capacity to work directly across both locations, undertake broader evidence sampling, provide more frequent challenge and support Northbright to close actions before Ofsted monitoring.
Core Regulatory Recovery Support
8 consultancy days over four weeks, with 2 days per week. Targeted independent regulatory and safeguarding assurance, with greater reliance on Northbright completing operational actions, drafting corrections and uploading evidence between consultancy days.
Detailed consultancy schedule
Open each week to see the exact focus, work and outputs included.
Option 1 - Enhanced Support
Option 2 - Core Support
Included in both packages
Northbright responsibilities between consultancy days
Key differences between the packages
| Area | 3 days per week | 2 days per week |
|---|---|---|
| Site presence | Greater capacity for repeated visits and follow-up across both cities. | Targeted visits and sampling only; more follow-up must be completed internally. |
| File and evidence sampling | Broader sample sizes and more frequent re-audit. | Risk-based sampling focused on priority actions. |
| Document work | More capacity to support detailed drafting and revision and iterative QA. | Nurturing Steps mainly reviews and challenges; Northbright completes drafting and corrections. |
| Staff competence | More staff interviews, scenario testing and follow-up. | Smaller targeted sample of staff and higher-risk competencies. |
| Action closure | More opportunity to revisit actions before the next week. | Northbright must close most actions between consultancy days and submit evidence on time. |
| Response to new issues | More capacity within the package to absorb additional regulatory work. | New significant issues are more likely to require an additional agreed consultancy day. |
Restriction Notice Removal Action Plan
The recovery actions this support is built around
Action plan period 18 September 2026 to 15 October 2026. Restriction notice dated 18 September 2026. No new admissions while the restriction remains in force. The notice records an effective period to 10 December 2026 inclusive unless lifted earlier, with recovery work front-loaded into the first four weeks.
Restriction compliance and service containment
Reconfirm the no-admissions restriction in writing to leaders, managers, admissions staff and placing authorities. Create an admissions embargo log and central communication record. Review rotas and occupancy daily to ensure there is no unlawful admission or informal move.
Suitability of current placements for supported accommodation
Immediately review each current young person against supported accommodation criteria, assessed needs, supervision, current risk and staff capability. Escalate to the placing authority where a young person appears to need care beyond supported accommodation.
Admission decision-making and out-of-scope referrals
Rewrite the admissions, referral and matching process so no placement is agreed without documented evidence of suitability, Statement of Purpose fit and compatibility. Introduce a placement decision form with management sign-off.
Statement of Purpose misalignment
Review and amend the Statement of Purpose so it aligns with the categories of supported accommodation, needs that can safely be met, staffing model, safeguarding arrangements, admissions criteria and exclusions.
Risk assessment at referral and move-in
Introduce a pre-admission risk assessment pack and review current files for exploitation, substance misuse, mental health, self-harm or suicidal ideation and missing risks, with management strategies and contingency actions.
Compatibility and group living risks
Complete a compatibility assessment for each premises and all young people sharing space, including vulnerability, exploitation, peer influence, substance misuse and offending. Put separation or supervision arrangements in place or escalate where safe compatibility cannot be assured.
Safeguarding response and multi-agency protection
Review safeguarding practice after recent incidents. Ensure safeguarding plans, missing and exploitation responses, behaviour support responses and local protocol links are clear. Confirm staff know when to contact police, emergency duty teams and safeguarding partners.
Failure to notify serious events to Ofsted
Retrospectively review serious incidents, allegations, significant assaults, missing episodes and other notifiable matters for at least the preceding 90 days. Submit delayed notifications where required and implement a 24-hour notification decision tool and tracker.
Staff skills and training deficits
Complete a workforce capability audit and urgent training or briefing on suicidal ideation and self-harm, exploitation, substance misuse, mental health risk, professional curiosity, risk assessment, recording and supported accommodation boundaries. Competence must be tested, not just attendance.
Workforce plan and management oversight
Review the workforce plan for staffing structure, deployment, management cover, safeguarding competence and contingencies. Implement weekly management oversight meetings, a compliance dashboard and an action tracker.
Recording quality and case-file accuracy
Audit all current case records for accurate, analytical and up-to-date assessment information, risk, incidents, actions, professional communication and outcomes. Correct records that understate incidents and add management analysis.
Quality assurance, provider review and Ofsted readiness
Complete a formal quality of support review focused on the restriction themes, undertake a mock compliance review in Week 4, compile an evidence pack and prepare a concise impact and remaining-risk summary. After sign-off, invite Ofsted review or monitoring.
Portsmouth and Southampton safeguarding and police protocols
Create separate Portsmouth and Southampton appendices to safeguarding and missing policies. Confirm current MASH or Children's Resource Service routes, out-of-hours arrangements, Hampshire and Isle of Wight Constabulary reporting, HIPS escalation, exploitation and missing pathways and the Philomena Protocol. Brief staff and test understanding with scenarios.
Concentration of Director, NI and RSM responsibilities and governance resilience
Add governance controls because one person performs the Director, Nominated Individual and Registered Service Manager functions. Include independent professional supervision, external monthly compliance audit, delegation matrix, named operational cover, absence and emergency arrangements and recorded independent challenge. This is a governance risk-control measure and does not itself state that the role combination is unlawful.
Six-month professional development plan for Director, NI and RSM
Start the six-month development plan with baseline competence assessment and evidenced development in leadership, safeguarding decisions, Working Together 2026, HIPS and local protocols, Supported Accommodation Regulations 2023, admissions and matching, staff development, quality assurance, notifications and regulatory governance.
Evidence pack for Ofsted monitoring or review
Local Portsmouth and Southampton protocol actions
Six-month professional development plan
Director, Nominated Individual and Registered Service Manager
Development period 18 September 2026 to 17 March 2027. The programme is designed as competence development and assurance, not attendance-only training. Evidence must demonstrate changes in decision-making, management practice, safeguarding outcomes and regulatory oversight. Independent oversight should be provided by a suitably experienced external social care professional, with baseline review, monthly reviews, a 3-month midpoint and final competence review.
Safeguarding stabilisation and regulatory foundations
Regulatory mapping, weekly external reflective supervision, Portsmouth and Southampton safeguarding tabletop exercises, current placement audits and 90-day serious incident and Regulation 27 notification review.
Leadership, culture and staff management
Leadership coaching, QA of staff supervisions, structured team meeting, delegation matrix, management dashboard and reflective leadership log.
Admissions, matching, risk and supported accommodation boundaries
Five mock referral and matching exercises, Statement of Purpose and admissions criteria review, compatibility audit across both cities and external peer review of placement decision-making.
Advanced safeguarding and multi-agency practice
Case-based review of exploitation, substance misuse, self-harm and serious violence, HIPS resources, multi-agency risk review, safeguarding file deep-dives in each city and information-sharing guidance review.
Regulatory governance, quality assurance and Ofsted readiness
Mock Ofsted monitoring, quality of support review action summary, audit of complaints, incidents, notifications, workforce, training and case records and a regulatory assurance report.
Sustainable leadership, resilience and final competence sign-off
Independent final audit and competence interview, repeat baseline scenarios, Reg 33 absence contingency review, staff and professional feedback and the next 12-month leadership and regulatory CPD plan.
Fees and commercial terms
| Package | Days | Fee + VAT | Including VAT |
|---|---|---|---|
| Enhanced - 3 days per week for 4 weeks | 12 | £9,000 + VAT | £10,800 |
| Core - 2 days per week for 4 weeks | 8 | £6,000 + VAT | £7,200 |
| Additional consultancy day, if agreed | 1 | £750 + VAT | £900 |
Progress this proposal
Confirm that you would like to commence work with Tanya
Select the preferred package, complete the authorised contact details and tick the confirmation. This notifies Tanya that Northbright wishes to progress and agree commencement.